Hi,
I have been experiencing difficulties with my Modano tools – see screenshot below.
You can see the formula is referencing C147 and C148 – yet it is C145 and C146 that are highlighted within the excel workbook. This is super frustrating as it means the tool cannot actually be used.
I’m not sure when this stopped working properly as I have used BPM Traverse, and then Modano traverse functions for years and years.
Has anyone else had this problem?
Hi Jeffrey,
The most common cause of this issue is hardware and software with Windows scaling > 100%, which causes some issues with 3rd party applications in some cases, mostly when using Windows 10.
Can you please try going to the Excel Options, General tab, selecting the 'Optimize for compatibility (application restart required)' option - as shown below - then restarting Excel.
Let me know how you go.
Thanks Michael.
I think that might have worked.
Thanks
Jeffrey